CancellationDetails

Details about why this subscription was cancelled.

  • comment
    Type: string | null
    max length:  
    5000

    Free-form text comment explaining the cancellation reason.

  • feedback
    Type: string | nullenum

    Predefined cancellation reason category provided by the customer.

    values
    • customer_service
    • low_quality
    • missing_features
    • other
    • switched_service
    • too_complex
    • too_expensive
    • unused